Terms of service

Last updated: July 17, 2026

Orders & subscriptions

One-time boxes are charged when you check out. Subscriptions renew monthly on your billing date until you pause or cancel — which you can do anytime from your account page. Cancelling stops future charges; boxes already paid for still ship.

Shipping

We currently ship within the United States. Boxes ship within the first week of each month, and you'll receive tracking by email.

Returns & issues

3D printed creatures are made in small batches, so we can't accept returns — but if your box arrives damaged or something's missing, email us within 14 days and we'll make it right.

Contact

Questions about these terms? Reach us at support@prestonsprints.shop.